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TutorDoctor.com has been in business for a long time, with offices all over the U.S. and Canada. It is a large corporation whose business model is to sell franchises. Thus, each tutoring center is owned by a separate person. The corporate headquarters appears to be more in control of the expanded online tutoring service. In keeping with our mission to provide students with as much information as possible about the academic help they need, we are providing this Tutor Doctor review.
To complete this TutorDoctor evaluation, we have looked at several things – all of the website content, the on-site Tutor Doctor testimonials, our experiences speaking with customer service, and TutorDoctor.com customer reviews that we found out on the web.
Here is what we have to say.
Factor 1: Types of Writing Services Offered
Obviously, this is not the typical writing services company that we review. Tutor Doctor offers tutoring services to students from elementary school through college. It also provides some adult professional development tutoring, as well as educational programs for veterans and college and graduate school admissions test preps.
The customer (student or parent) fill out the request form with all of the necessary details and submit it. The local franchise then assigns an appropriate tutor. From that point forward, payment is made for a set number of hours, and the tutor and student work out the details of time and place.
Factor 2: Trust/Reliability
We did not encounter any issues on the part of customers regarding the reliability of the company in assigning a tutor. Nor were there any problems regarding the protection of personal or financial information.
There is a TutorDoctor BBB membership, and that does foster trust on the part of the customer.
We can safely say that Tutor Doctor is not a fraud or scam.
Factor 3: Level of Quality
As we have discovered by customer reviews, tutoring services always receive a very mixed bag of reviews. There are those who come away satisfied with what they have received, and those who are very unhappy, along with everything in between.
We would caution all parents and students who are considering using a tutoring service to stay on top of what is happening at the very beginning. If there is not a fit or if the tutor is not meeting expectations, it will be important to get in touch with customer service and demand a change in tutors. In the case of the online services of Tutor Doctor, this can be an issue. We did not find them quickly responsive to our communications.
Factor 4: Pricing/Payment
There are no up-front published prices. This is because each franchise will have its own pricing plan, based upon geographic location and cost-of-living factors. And, customers will find no Tutor Doctor discounts or any promo code for new customers on the website. You may find discount coupon codes locally, but, again, don’t count on it.
Factor 5: Additional Important Considerations
There really are no additional considerations to report.
Concluding Comments
As we look at the pros & cons of Tutor Doctor, we can state that the company is reliable and trustworthy. The quality of tutors, though, varies a great deal, according to customer feedback. Perhaps the corporate leadership should keep a closer eye on the franchises to ensure consistent quality. All in all, we are assigning a TutorDoctor rating of “Fair.”
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