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Overall rating


Prices start at

$ 10.0









Step 1: About

CustomWritings is an academic writing service that serves students from the high school level thru graduate school. Due to conflicting information on their website, we were not able ascertain, with authority, how long they have been in business. It is stated on the website that the company opened 8 years ago, however another page within the site states 10 years.

As we conducted our review, we found that they offered the standard selection of academic writing services. These include: essays, research projects, lab reports, summaries and proposals, papers, presentations, admissions and scholarship essays, movie and book reviews, case studies, critiques, analyses, coursework assignments, annotated bibliographies, grant writing, and finally, thesis and dissertation assistance. The website also offers students proofreading and editing services. Navigational links at the bottom of the page take visitors to pages that give fairly detailed descriptions of these services. We urge students to read through those descriptions of products or services they are considering ordering.

Step 2: Quality of Products and Services

Determining quality or products and services means that we had to review all of the content on the website, the reviews and feedback of actual customers, the testimonials found on the website itself, as well as an evaluation of the sample writings that Custom Writings has posted on its site. Here is what we can provide in summary:

  • High school students are very satisfied with the products they receive.
  • College students are generally satisfied, state that their instructions are followed, that they have communication with their writers, and that they receive delivery on time. Only in two instances were there complaints about a late delivery, and those were due to revisions taking longer than they should have.
  • Some college and grad students cited some grammatical and word usage errors which they felt should have been caught up front by writers, editors or a simple grammar checking tool.
  • In no instances were there any concerns or issues with plagiarized content.
  • The samples we reviewed were relatively well-written – one on lowering the voting age to 13 and one on online education. While both covered the topics, we were disappointed that the piece on online education did not cover the many university-level programs that provide credit and degrees. The grammar and composition were correct for the most part, but both were a bit elementary for the college level, and resources were slim.

All in all, however, we can say that Custom Writing is a trusted and reliable writing service.

Step 3: Writers and Support

Customers are given a personal account page through which they can communicate directly with their writers. They can check on progress, reviews drafts, and request revisions. In most instances, customers stated that their writers were responsive to their questions and issues. As stated, a few customers did state their deadlines were missed due to revision needs.

We contacted customer support via phone and live chat. The department does appear to be open 24/7 as stated. Agents were friendly, although their accents made communication a bit difficult at times. We were able to get general answers to our questions but the details were really discovered by actually going through the ordering process. While we did not order a paper, we did complete the form.

Once an order is completed, a price is provided. Customers can select three levels of writers – basic, premium and platinum. The higher the writer level, the greater the cost, obviously.

Step 4: Prices prices are on the high-average side, especially if a higher-level writer is selected and the customer wishes to chat with the writer up front. The order form we filled out, asking for a premium writer for an 8-page essay with a 10-day deadline ran $193.00.

Methods of payment are standard for the industry – all major credit cards and PayPal. Custom Writings does use a secure third-party payment processor, so customers can feel safe in providing their financial information.


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Step 5: Additional Features and Discounts offers many of the same bonus products and services offered by most writing websites. These include offers to spin papers through a plagiarism checker, rushed delivery, and the opportunity to download a sample paper from a staff writer. We did not opt to purchase any of these when we placed our order. However, we can state that we found no evidence that any of these additional features were not delivered as promised to the customers who did order them. We did not find any links to Custom Writings discounts on the home page. However, when we left the site and searched on Google, we did find a link to a blog post announcing that a discount program had been deactivated. The post included a link to a pricing page with information on applying for CustomWritings discounts. This new discount program is essentially a progressive lifetime discount that increases according to the total amount of money spent. We also found a third-party website that offered coupon codes. We were not able to determine if these were valid or not.  We did not find a Custom Writings promo code for any special pricing, although the company does state that it runs promotions from time to time. We have no reason to doubt this.

Final Custom Writings Ratings

CustomWritings is a legal, reputable writing service. Customers do state that they place orders, can provide specific instructions, and do receive what they ordered. Writing quality is fine, with only a few grammatical and word usage errors, although, at the college level, it could be a bit more sophisticated. Overall, we have assigned a rating of 4, on a scale of 1-5.

Checklist Review of Customwritings by TopWritingReviews

Daisy-May reviewed

YOU guys should bring high quality wrier to improve your website

Dawn reviewed

Terrible!!!!! DO NOT TRUST IT!!!!!

Yuhong reviewed

I ordered an essay for my class. I got it on time. Of course, it was not perfect and it didn't get A. But I didn't order an A essay because I knew my profesor will think that I cheated. So, it was fine.

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Don't believe everything that you read on their website. The writers are not native-speakers for sure. The essay from Custom Writings was written so badly that I asked for a revision.

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They’ve changed my writer for one of my orders for reasons unknown to me. I was absolutely satisfied with all my orders with my first writer. But the new one couldn’t even structure the essay according to my instructions. I don’t get the point actually.

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