Aceyourpaper.com is one of the oldest writing services around – 21 years to be exact. According to the company, it opened its doors in 1998 as one of the first online writing services for students to meet their college writing assignment needs. It has not changed its business model much since those times and provides a simple website for students to explore what they offer.
In conducting this review, we used the same criteria that we do for all companies – the content on the company website, posted testimonials, samples of products, off-site customer feedback and comments, pricing, discounts, and other benefits of using the service. The following summarizes what we have discovered.
Step 1: About AceYourPaper.com
As stated above, the company has been around a long time and has not changed much of its business model since its beginnings. It began as a writing service for college students and continues to focus on just that today. The company offers every type of academic writing an undergraduate student might need – all types of essays, research papers on any topic, critiques, book reviews, presentations (oral with PowerPoints), application and scholarship essays, and something the company calls “corporate writing.” We are not certain what the last one is, but we did not see any references to writing services for businesses.
It doesn’t appear that Aceyourpaper.com offers major graduate-level projects, such as theses and dissertations.
Step 2: Quality of Products And Services
Ace Your Paper states that it uses only qualified native English-speaking writers who are experts on the topic of each order. And it provides a number of sample essays to demonstrate the high quality of its typical products. Further, there are testimonials from customers on its site, as is common with all writing services.
Overall, in terms of product quality, it seems to depend upon the specific writer – some are fine; others not so much.
In terms of services, it should be noted that students can get sample essays on a variety of topics and perhaps use those as the craft their own pieces. There are also some guides and tutorials about how to write specific types of essays. These may be helpful, although we found them a bit basic and very general in content.
Overall, we can say this: Aceyourpaper.com is a legal and generally reliable writing service.
Step 3: Writers And Support
As we said before, the business model of Ace Your Paper does not seem to have changed over the years. The website is very basic and the process for ordering a piece of writing very basic as well. Students place their orders with detailed specifications and then receive the final piece via email. We were struck that there is no direct communication between student and writer. If a student wants revisions, he contacts customer support and requests them.
In terms of customer support, the company can be contacted by phone, fax, or email. There is no live chat feature. We tried several times to contact customer support and got a message stating, “All customer support agents were busy and to please leave a detailed message.” This happened at all hours, so we are a bit suspicious about the claim that agents are “on board” 24/7. We did get calls back when we left messages, but those were several hours after the initial message was left. The agents seemed friendly and courteous, but we did receive different answers to our questions about theses and dissertations as well as what their “priority support” feature was.
Step 4: Prices
Pricing is bare-bones too. There is only one pricing column, starting at $18.00 a page for any piece with a 15-day deadline. Prices increase across the column, as the deadline urgency becomes narrower, all the way up to $50 a page for a deadline of a few hours. There are also page limits on orders. At the low end, the limit is 140 pages; at the high-end, 10 pages.
A 10% discount is available for new customers, but beyond that there are none.
Payment methods are standard, and customers can feel safe that their financial information is secure. The company accepts all major credit cards and uses a secure third-party payment processor.
Step 5: Additional Features And Discounts
There are several additional features – writing tutorials already mentioned above, and some tools – APA and MLA citation generators, a paraphrasing tool (we used it and would not recommend it), and sample essays that can be downloaded and used as a reference.
Ace Your Paper also provides a free title and bibliography pages – pretty standard.
On the order page, students can pay for extra services, such as a one-page summary, priority support, and some type of guide for writing. We could not find any type of plagiarism check feature, either free or fee-based.
Overall, we would say this: Aceyourpaper.com needs to update its site and add some new technology, such as live chat. Telephone contact is rather “iffy.” In terms of quality, the verdict is mixed. It seems to depend on the writer assigned to a specific product. There should also be better communication between customers and writers as the production is in process. Given these elements, we would assign a rating of 3 – 3.5 on a scale of 1-5.