As the name implies, ResumesExpert is a professional writing company that is focused on all products and services related to job and career searches. In this capacity, the agency has teams of designers, recruitment specialists, and HR pros who produce original application materials, to include resumes, CV’s, cover letters, and, if required, application essays, and LinkedIn Professional bios, for clients in virtually all current fields of employment. For clients who have completed documents, full editing services are also available. The company prides itself in personalized and customized services, assigning individual staff members as necessary in order to give each client exactly what s/he needs. This Resumes.Expert review addresses how well the agency is meeting its stated goals.
Quality of Products and Services
Quality in this industry is really defined by client satisfaction and the ultimate results of the products and services - that is, interviews. In order to evaluate the products and services, we studied the Resume Expert testimonials on the site itself, as well as Resumes.Expert reviews we found on other review and social media sites.
The other factor in our evaluation was our ordering of a resume, posing as a client who was looking to change positions in the healthcare field.
Based upon ResumesExpert reviews from clients and our experience with the company, we can say these two things:
Both product quality and level of customer service fall within the exceptional and superior ranges, according to customer reviews and feedback that we have been able to find both on-site and elsewhere.
Our experience with the company demonstrated a strong commitment to quality, an assigned resume expert from the healthcare industry, open communication with that expert and with the customer support department, and a high quality product.
Any concern relative to a Resumes Expert scam has been entirely put to rest.
Writers and Support
As stated above, the entire process from order placement, through communication and ultimate delivery was professional and seamless for us. Clients had the same thing to say.
In terms of writers, the company publishes credentials and bios of their resume and CV experts, and this lends both credibility and trust on the part of clients. Most other resume writing services do not publish such detailed information about the people who will be working with their clients. And setting up direct communication between clients and their personally assigned writers ensures that the final product(s) are exactly as the client has expected.
In terms of customer support, there are representatives available around the clock to answer inquiries of potential clients and respond to any issues that existing clients may have. There is a sense from all of this that the company operates as one large team with everyone working to ensure client satisfaction. This, and the fact that our product was so exceptional, have resulted in this praiseworthy Resumes Expert review.
Resumes.Expert prices are listed very specifically on a pricing list. The list provides for a 5-day turnaround, and prices will vary somewhat based upon deadlines. We find that pricing is quite reasonable and within the average range for comparable agencies with good reputations.
Additional Features and Discounts
While there are no ResumesExpert discount offers found on the site itself, when customers check the pricing link, they will discover that they can receive Resume.Experts coupon codes by subscribing to the email mailings. And there is a prominent place on the order form to insert any ResumesExpert promo code that a customer has been provided.
Some additional features have been added, and these are available for viewing on the pricing list. They include such items as thank-you and follow up letters, e-cover letter writing, and distribution of client materials to relevant employment agencies.
Resumes.Expert is one of the best companies specializing in job and career search products and services. For this reason, our Resumes Expert rating in all categories fall within the “Superior” range.